We want you to love your purchase! If you’re not satisfied, here’s how we handle returns and refunds.
◼️ Returns Eligibility
✔️ Accepted Within [30] Days of delivery (unused, in original packaging). ✔️ Proof of Purchase required (order number/receipt). ❌ Non-Returnable Items:
Opened or used products (hygiene reasons).
Custom/personalized items.
Clearance/final sale items (marked at checkout).
◼️ How to Return an Item
Contact Us at [[email protected]] within [30] days to request a return.
Ship It Back:
We’ll provide a return address (Canada only).
Use a trackable shipping method (you cover return shipping costs).
Refund Issued within [5-7] business days after we receive and inspect the item.
◼️ Refund Methods
💳 Original Payment: Refunded to your credit card/PayPal (processing time depends on your bank). ↪️ Store Credit: Opt for instant credit + [10% bonus] for future purchases!
◼️ Exchanges
Need a different size/color? Contact us first! Exchanges are subject to availability.
◼️ Damaged or Defective Items?
Email us within [7] days of delivery with:
Photos of the issue.
Your order number. We’ll send a replacement or refund immediately (no return needed!).
